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Terms Of Service
Last Updated: September 6, 2019

Last Updated: September 6, 2019

The following terms of service apply to all services provided by Voosx, LLC to the Client.

1. Acceptance

It is not necessary for the Client to have signed these Terms Of Service for them to apply to Client. If a Client accepts a quote and/or submits a purchase for services, they have accepted and agreed to these Terms Of Service.

It is important that you read these Terms of Service carefully, Any use of our services and or purchase of our services implies that you have read and agreed to our Terms Of Service.

2. Charges

Charges for services to be Voosx, LLC are defined in the Project Proposal that the Client receives by e-mail. A project proposal is valid for (10) ten business days. Voosx, LLC reserves the right to alter, change, or decline to provide project proposal after (10) ten business days.

Unless agreed otherwise with the Client, a 50% deposit is required before any work can begin. The remaining 50% of payment is due at website completion and before the website can be sent to the Client or uploaded to the Client’s web hosting account.

Payment must be paid in the form of a credit card or debit card. Cash, cheques, and other forms of Payment will not be accepted.

3. Client Review

Voosx, LLC will provide the Client with the opportunity to review the appearance and content of the website during the design phase and at the completion of the website. A website preview will be made available to the Client. The Client has (5) five business days to request changes to the website. After (5) five business days, the website will be deemed acceptable and complete if the Client fails to approve or request changes to the website.

4. Turnaround Time & Content

Time frame to project completion will be specified in the project proposal. Voosx, LLC will deliver the website to the Client by e-mail, or uploaded to the Client’s hosting account by the date specified in the project proposal  only after final payment has been received and cleared.

In return, the Client will provide the necessary information needed to either deliver the website via e-mail or upload it to the Client’s web hosting account.

5. Content Control

During the design phase, the Client is required to deliver content, text, photos, video files, logo, and any other information needed to complete the Client’s website.

6. Failure To Provide Proper Website Content

For Voosx, LLC to remain efficient, we may have to reject additional requests and inquiries to keep to the time frame outlined in the project proposal.

We require that the Client submit via e-mail all necessary materials needed to complete the website at the start of the project. 

If the Client fails to deliver materials on-time and it causes a delay in the time-frame outlined in the project proposal, client agrees to pay an additional 20% fee of the total project cost.

If the Client fails to provide the necessary materials within 3 business days of project commencement, we reserve the right to close the project and the balance remaining must be paid immediately.

Text content must be provided in pdf, Microsoft Word, or similar file format. 

7. Payment

Invoices will be provided by Voosx, LLC at the start of the project and delivered via e-mail. Initial payment of 50% deposit is due before work can begin on the project. Invoices are due upon receipt. Accounts that remain unpaid after (30) thirty-days after the date on the invoice will be assessed a service charge in the amount of the higher one and one-half  percent (1.5%) or thirty-five dollars ($35) per month of the total amount due.

8. Additional Expenses

The Client agrees to reimburse Voosx, LLC for any additional expenses that were necessary to complete the website. Examples of additional expenses would be stock images, fonts, etc.

9. Web Browsers

Voosx, LLC will ensure that the website is designed to be viewed by most visitors. We build websites to be compatible on only the most popular and current web browsers. Web browsers we design for include Google Chrome, Internet Explorer, and Mozilla FireFox.

Voosx, LLC is not responsible for website’s displaying improperly after the website has been delivered to the Client. Voosx, LLC reserves the right to quote any work involved in making changes to the website for it to be compatible for updated web browsers.

10. Default

Accounts unpaid for more than (30) thirty days will be considered in default. Voosx, LLC reserves the right to remove all files, content, and any other data related to the Client’s project from our computers, website, database, servers, and any other source related to Voosx, LLC. Voosx, LLC is not responsible for any lost data incurred due to the removal of service. 

The removal of such information, data, and materials does not by any means relieve the Client of obligation to pay any outstanding charges.

11. Termination

The Client can request a termination of services and must do so in writing via e-mail. Telephone requests for termination will not be honored until a written cancellation request has been delivered via e-mail.  Upon cancellation, the Client will be invoiced for work completed by the date of the cancellation notice and payment must be received in full within (15) fifteen business days.

12. Indemnity

Voosx, LLC services can only be used for lawful purposes. The Client agrees to indemnity and hold Voosx, LLC blameless and harmless from any claims resulting from the Clients use of our services that have damaged the Client or any other party.

13. Copyright

The Client retains all rights to logo, files, content, and other data and grants Voosx, LLC the rights to use those materials. If materials have been provided by a third party, Client must obtain the rights to use those materials. The Client grants Voosx, LLC the rights to use third party materials to complete the Clients project and holds Voosx, LLC harmless and blameless from any claims resulting from their inability to obtain permission to use copyright materials.

14. Standard Media Delivery

Text and photos for project will be provided by the Client in electronic format (ASCII text file format) unless otherwise specified in the project proposal. Images can be sent in gif, .jpeg, .png file formats.

15. Design Credit

A link to Voosx, LLC in either a text link or small image link at the botton of the website, If the Client would like the link removed, a fee of 10%  of the total website cost will be applied. If the total cos of the Client’s website is less than $5,000, a fee of $500 will be applied. Client agrees to allow the Client’s website to be presented on Voosx, LLC’s website, social media profiles, and any other marketing materials.

16. Access Requirements

Voosx, LLC will need to be granted access read/write access to the Client’s web host server in order to upload the Client’s website to a 3rd party web host host.  In some cases, we may need to be granted access to other resources in order to configure other settings on the Client’s server.

17. Post-Placement Alterations

Once we have delivered Client’s website, Voosx, LLC won’t take responsibility for 3rd party server issues and alterations caused by 3rd party servers such as but not limited to deletions, modifications, and additions.

18. Domain Names & Web Hosting

Voosx, LLC may purchase Client’s domain name and may purchase Client’s web hosting. It is the responsibility of the Client to keep track of renewal dates and payments. The loss of the Client’s domain name, website files, sales, and data is not the responsibility of Voosx, LLC.

19. General

These Terms of Service supersede all previous understandings or agreements, and representations. The Client’s online payment, off-line payment, or payment of an advance fee, or signature constitutes acknowledgement, agreement, and acceptance of these Terms of Service.

20. Social Media Management

If we help the Client promote their products or services, or advertise on behalf of the Client on social media, this service is called Social Media Marketing & Management. Voosx, LLC will honor the Client’s social media marketing and management package, providing the Client agrees to a (3) three month minimum contract. Payments for social media services will be paid each month in advanced and on-time. If payment is not received on time, services will be halted until payment is rectified. 

21. Governing Law

This agreement shall be governed by Florida law.

22. Liability

Voosx, LLC, hereby excludes itself, it’s Agents, and Employees from all and any liability from the following:

Loss or damage caused by omission;
Loss or damage caused by any inaccuracy;
Loss or damage caused by the error or delay caused in the production of the website or in the result of negligence;
Loss or damage to the Client’s photos or artwork, and any content supplied to Voosx, LLC for the website, immaterial of whether the loss or damage results from negligence or otherwise;
The whole entire liability of Voosx, LLC to the Client in respect to any Client claim will be limited to the charges paid for the specific services under this agreement in respect to the breach that has occurred, any claim whatsoever or breech of this agreement, whether or not occurring out of negligence.

23. Severability

In the event that any of the provisions stated in this agreement be held invalid, unenforceable, or illegal the remaining provisions will be unimpaired and the agreement will not be voided for this reason alone.

The invalid, unenforceable, or illegal provision will be accepted by a mutually agreed upon provision that is valid, enforceable, and legal, that comes closet to the original intention of the parties underlying the invalid.

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